Privacy Policy

ReelsViews.net ("ReelsViews", "we", "us", or "our") operates the website reelsviews.net and provides Instagram Reels views services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order.

1. Information We Collect

Information You Provide

• Order data: The URL of the Instagram Reel you submit for delivery. We do not collect your Instagram username, password, or account credentials.
• Payment data: Billing information processed by Stripe. We do not store card numbers on our servers.
• Contact data: Email address when you contact support.

Automatically Collected Data

• IP address, browser type, operating system, referring URL
• Pages visited, time spent, clicks (via analytics tools)
• Cookies and localStorage data (see Cookie Policy)

2. How We Use Your Information

• To process and fulfill your order (view delivery)
• To send order confirmations and delivery notifications
• To provide customer support
• To monitor and improve service quality
• To detect and prevent fraudulent transactions
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We share data only with:

• Stripe Inc. — payment processing (PCI-DSS Level 1 certified)
• Analytics providers — anonymized traffic data only
• Legal authorities — when required by applicable law

4. Data Retention

Order records are retained for 36 months for warranty and legal compliance purposes. Support emails are retained for 24 months. You may request deletion of your personal data at any time by emailing [email protected].

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing or request restriction
• Data portability (receive your data in machine-readable format)
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email [email protected]. We respond within 30 days.

6. Security

We implement TLS 1.3 encryption for all data in transit. Payment data is handled exclusively by Stripe and never stored on our infrastructure. Access to order data is restricted to authorized personnel only.

7. Cookies

We use cookies and localStorage for session management, preference storage, and analytics. See our Cookie Policy for full details.

8. Third-Party Links

Our website may contain links to third-party sites (including Instagram/Meta). We are not responsible for the privacy practices of external sites and encourage you to review their policies.

9. Children's Privacy

Our service is not directed to individuals under 16 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email (if you have an account) or a notice on this page. Continued use of our service after changes constitutes acceptance.

11. Contact

For privacy-related inquiries: [email protected]